Responsible Gaming
Gaming Should Be Entertainment, Not Income
At Stake Canada, we believe that online gaming should be enjoyed as a form of entertainment only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble with money you can afford to lose, and set realistic expectations about your gaming experience.
We are committed to promoting responsible gaming practices and supporting our players in maintaining a healthy relationship with online gaming.
Age Verification
Gaming on queensucmcg.ca is strictly limited to individuals who are 18 years of age or older, or the legal age for gambling in their province of residence in Canada, whichever is greater.
By accessing this site, you confirm that you meet the legal age requirement in your jurisdiction. We take age verification seriously and reserve the right to request proof of age at any time.
Warning Signs of Problem Gambling
If you experience any of the following, you may be developing a gambling problem. Please seek help immediately:
- Chasing Losses: Attempting to recover money lost by gambling more
- Hiding Gambling Activity: Keeping your gaming secret from family or friends
- Loss of Control: Being unable to stick to preset limits or stop when you intend to
- Neglecting Responsibilities: Prioritizing gaming over work, school, or family obligations
- Borrowing Money: Using loans, credit cards, or borrowed funds to gamble
- Mood Changes: Becoming irritable or anxious when not gambling
- Escalating Stakes: Needing to gamble with larger amounts to achieve the same excitement
- Failed Attempts to Quit: Repeatedly trying and failing to reduce or stop gambling
- Financial Problems: Experiencing debt, missed bills, or financial instability due to gambling
- Relationship Strain: Gaming causing conflict with loved ones
Self-Help Tools & Responsible Gaming Features
Stake Canada offers several tools to help you maintain control of your gaming:
- Deposit Limits: Set maximum amounts you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you are willing to lose in a set timeframe
- Reality Checks: Receive periodic reminders about how long you have been gaming and how much you have spent
- Session Time Limits: Automatically end your gaming session after a predetermined duration
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
- Account Cooling-Off Period: Request a temporary suspension of your account
To access these tools, visit your account settings or contact our customer support team.
Support Organizations & Resources
If you are struggling with problem gambling, help is available. The following organizations provide free, confidential support:
Canada
- Responsible Gambling Council (Ontario)
Website: www.responsiblegambling.org
Provides education, research, and resources for responsible gambling across Canada - Problem Gambling Services (Provincial)
Most Canadian provinces offer free counseling and support services. Contact your provincial health authority or search online for local resources.
International Resources
- United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Phone: 1-800-GAMBLER (1-800-426-2537) - United Kingdom – GamCare
Website: www.gamcare.org.uk - United Kingdom – GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au
If You Need Help
Problem gambling is a serious issue, and you are not alone. If you or someone you know is struggling with gambling, please reach out for support immediately. There is no shame in seeking help—treatment and recovery are possible.
Contact one of the organizations listed above, speak with a counselor, or reach out to a trusted friend or family member. Recovery begins with taking the first step.
Your well-being is our priority. Play responsibly.